Consult

Start With the Use Case, Not the Equipment List

Every technology decision should start with a question: what can the building do to support the humans using it? Consult is where Harlow Digital works directly with owners and project leads to answer that — before any system gets specified.

Phase 01 — Consult

From defined use cases to enabling technologies

We build out the specific use cases that describe how people will actually use the space. Once those are defined, we identify enabling technologies — the specific solutions that support them.

The Link

What an owner needs, mapped to what gets built

Not a generic list of systems, but the ones that map directly back to a defined need. Enabling technologies are the link between what an owner needs and what gets built.

What Consult Covers

Defining needs before design decisions are locked in

How we define what a building needs before design begins

Define

Use Case Development

Working with owners and project leads to define how the building's spaces and systems will be used.

Translate

Enabling Technology Identification

Translating each use case into the specific technology solutions that support it.

Align

Stakeholder Alignment

Bringing owners, users, facilities maintenance staff, and other stakeholders to a shared understanding of needs before design decisions are locked in.

Why It Matters

Technology for a purpose, not for its own sake

Skip the use case, and you end up specifying technology for its own sake — systems that look complete on paper but don't match how the building gets used. Harlow makes sure every enabling technology traces back to a real need, not a generic checklist.

Define the use cases

before the technology

Starting a project and want the use cases defined before the technology is? Reach out to learn how we can help.

Connect

Contact us

Reach out for a comprehensive building technology consultation

Office

Harlow Digital headquarters
6421 Camp Bowie Blvd Suite 400,
Fort Worth, TX 76116